My name is Ayandiswa Khulani Msane, a Master’s student at Durban University of Technology, currently conducting research in the field of Quantity Surveying. This survey is part of my research titled: "The use of smart contracts to streamline claims in South Africa: A case of the building insurance sector."
The aim of this study is to investigate the use of smart contracts to streamline building insurance claims in South Africa. Building insurance plays a vital role in protecting structures from unexpected events. However, the claims process often faces challenges, such as delays, errors, and risks of fraud. This research seeks to explore how smart contracts can introduce efficiencies to resolve these issues.
By completing this short survey, which should take about 10 - 15 minutes, you will be contributing to a growing body of knowledge within the built environment sector. Your responses will help identify the challenges and potential solutions within the building insurance industry, providing insights that can lead to improvements in claims processing.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this research study. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.
If you have questions at any time about the survey or the procedures, you may contact Ayandiswa Khulani Msane at 081 458 2083 or by email at 22289004@dut4life.ac.za Alternatively, you can reach my supervisor, Dr. Samuel HP Chikafalimani, at 031 373 2416 or by email at samuelc@dut.ac.za and my co-supervisor Dr Chikezirimi Okorafor, at 031 373 2143 or by email at Chikezirimo@dut.ac.za for further inquiries.
Thank you very much for your time and support.
Please start with the survey now by clicking on the Continue button below.
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